Alex is strangely passionate about documentation and education. He loves to standardize processes via written documentation, making them as easy to understand for non-tech-savvy as possible. He’s very at home hosting free-flow training sessions and webinars, where he gets the more immediate sense of helping others. When he can help non-profits realize their full potential by better utilizing the technology they’ve purchased, he’s in his happy place.

In his free daytime, Alex loves to be in the beautiful outdoors. He moved to Portland, OR in part because of the nigh-unlimited hiking, biking, camping, etc. At night, you’ll find him cooking, playing board games / video games, and visiting the 29,371 local breweries here in PDX. Oh, and if you need a cat photo, ask him about JoJo.

Heather Ballachey is a seasoned B2B marketer with experience across industries including renewable energy, heavy equipment, nonprofit technology, SaaS, and RegTech. She gained experience in the unique space where nonprofits meet technology during her time in marketing at iATS Payments, an online payment processor specializing in services for charitable organizations. Her marketing passions include developing content, marketing automation, events, and primary market research.

When she’s not doing the marketing thing, Heather enjoys reading popular fiction and chasing her three young children around various parks near Vancouver, B.C.

Ky is a creative problem solver with a passion for helping nonprofits tell their story and increase their impact using data. Ze brings 8 years of experience as a database administrator in the nonprofit sector.

This is Mary’s third year in the Salesforce ecosystem. Before this, she worked at the Center for Domestic Peace, which was a nonprofit assisting survivors of domestic violence. Mary is passionate about solving problems and expressing complex ideas in simple terms. Generating new ideas is one of her favorite things to do. She’s also a big fan of data loading. Mary is always learning new things and she’s hoping to eventually work her way up to being a certified System Architect.

Joe has been working with nonprofits for over 16 years. Before joining Exponent Partners, he worked at Family House San Francisco, where he served as the resident Salesforce expert, improving fundraising, donation processing, marketing, and volunteer management. He also implemented tools for online donations, passwords and security, and property management. He gets excited by data and automation and loves designing systems that help nonprofits grow their impact.

Joe earned undergraduate degrees in Computer Science and Music from Brown University. In his secret double life, he spends time singing, playing piano, and writing musicals. He lives in San Francisco, but part of him still thinks of New York City as home.

Nikki is a Sr. Technical Project Manager and brings over 20 years of project leadership in systems implementations.  She has led cross-functional project teams  across all types of organizations from community based nonprofits to international nonprofits.  She has extensive expertise in planning, building and supporting an organization’s business and technology enabled solutions to accelerate performance and drive outcomes.  Nikki is passionate about partnering with nonprofits to advance their mission and goals.

Nikki’s education includes a BA in Psychology from University of Colorado Denver and a Masters in Organizational Management. Current certifications include Change Management Professional and Lean Six Sigma. 

Nikki enjoys spending time with her family, reading and exploring new destinations across the world.

Melissa is currently completing an MBA in Digital Entrepreneurship and is 4X Salesforce certified: Admin, Platform App Builder, Sales Cloud Consultant, and Nonprofit Cloud Consultant. With 15 years of experience as a nonprofit executive and over 10 years leveraging Salesforce, her goal is to automate what can be automated so that nonprofits have more time to do what can’t be automated. She is an NGO Community Group Leader, Dreamforce speaker, Lightning Champion, SFDO Sprinter, founder of #foodforce and Nonprofit Dreamin, and advocate of #domoregood, #WiT, #EqualityForAll. Her favorite hobby is traveling! especially with her husband and daughter.

For more information about Melissa and/or to contact her: Twitter, LinkedIn

Savina leads testing and quality assurance for the Exponent Case Management app developed by Exponent Partners. She has over seven years experience in black and white box testing of higher education and clinical trial software in a Microsoft SQL server environment, including over three years experience in management of software test engineers and automation engineers, and is well versed in T-SQL. She is skilled in multiple software development and validation life cycles and methodologies, including Agile, with broad experience from startups to large, public corporations. Savina graduated summa cum laude in Psychology/Sociology from the University of Massachusetts Boston.

She loves cooking for family and friends and everything food-related, vacationing in Japan and Hawaii, and hiking.

Laurel is an energetic Senior Consultant on the Human Services team with a background in the Nonprofit sector. She has worked with multi-service agencies of all sizes to design and implement custom Salesforce systems that streamline operations, manage programs, and ease analysis and reporting of key success metrics. Laurel started her Salesforce career as an “Accidental Admin,” and as a result has developed a passion for empowering nonprofit staff to develop their technical abilities and confidently manage complex systems.

Prior to consulting, she spent four years at Upaya Social Ventures supporting small to medium-sized businesses in India with impact investment and consulting support. She has experience working in a wide range of industries, from Government to Steel Fabrication to Aquaculture. Laurel earned a degree in Political Science and History from Willamette University and a certificate in Data Analytics from Northeastern University. In her free time, Laurel enjoys exploring the islands and mountains of Washington State through hiking, sailing, and skiing.