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Meet Susan—a single mother who wants to register for a training program that will make her more employable. After filling out a lengthy form by hand, Susan meets with one of the…

While reviews can add steps to your process, they can ensure a better solution for your users and ultimately higher user adoption. Here, we’ll take a look at some of those benefits…

Recently we worked with human services nonprofit Bancroft. Along the way, we had the chance to hear more about their long-running programs and 130-year history from Fina Nash and Rex Carney, VP of…