Ask the Expert: Q&A with Joshua Shaughnessy

Do you have a nagging question about your organization’s Salesforce setup, what third-party apps would help increase your efficiency or how to know if it’s time to work with a virtual Salesforce administrator? Or are you just curious to hear what other organizations are focusing on and how they’re using Salesforce to help create impact in their communities?

Access this on-demand recording of our webinar to get access to an interactive, “ask me anything” session with Joshua Shaughnessy from the Exponent Partners Success Center. Josh, a managed services consultant on the team, has many years of experience helping nonprofit organizations with participatory methods, data collection and management systems. He’s excited to take your questions and provide insightful recommendations. Josh gets really excited working with organizations on effective data governance and change management, optimizing processes to reduce redundant work and minimize technical debt, and enhancing organization’s ability to track outcomes and impact. Josh answers questions focusing on:

• What are some ways to reduce technical debt?
• What are some challenges when designing or building solutions? What are some helpful ways to build solutions to address staff or organization needs?
• How can we recover if our instance of Exponent Case Management is deleted?
• How should we know if a virtual admin service is right for us?

Access the on-demand webinar now for this fantastic opportunity to tap into the Exponent Partners braintrust and come away with practical and helpful insights!