Next Gen Nonprofit Cloud: The Evolution of Salesforce for Nonprofits
Since 2005, Exponent Partners has been committed to our mission of helping nonprofits be radically better at driving social impact. Our team’s work has helped equip organizations working in human services, education and philanthropy with information systems that allow these organizations to extract the real value in their data and tell compelling stories of measurable impact. In addition to being the leading experts in developing enterprise-wide information systems for human services, education and philanthropic grantmaking nonprofits, we long ago chose Salesforce as the technology platform to best serve our nonprofit clients with the most configurable, extensible and scalable solution platform in the world. As the longest-tenured Salesforce partner for human services nonprofits, we even established our reputation as the premier expert in building Salesforce-based information systems through the development of the first widely available case management system built on the platform.
Today Salesforce announced a new vision for their Nonprofit Cloud industry-specific solution that allows nonprofits to take advantage of the innovations that Salesforce enables for other industry clouds. While past product lines were built and layered on top of the Salesforce platform via installed applications, the new Nonprofit Cloud will be built directly into the core platform. This next-generation evolution of the Salesforce Nonprofit Cloud brings together all current and future functionality in a single solution without the need to manage additional installations. This vision will allow nonprofits who opt to use the newer offering to leverage industry common components and newer Salesforce tools to complement the well-known nonprofit solution line we’ve all come to know and trust. This will eventually include program and case management, impact and outcome management, grants management, and fundraising.
Available today, the new case management and program management features in the reimagined Nonprofit Cloud leverage a common core architecture and a broader spectrum of Salesforce innovations. For some Salesforce nonprofit customers, this may enable them to better implement their full breadth required functionality and derive greater value from their use of Salesforce. As the premier experts in Salesforce for human services and education nonprofits who might benefit from program and case management, we are eager to tap into the power of this new and improved platform where it makes sense to do so. What has not changed is Exponent Partners’ ability to help these organizations dramatically improve impact through a well-implemented information system strategy designed, built and managed in a single consolidated systems architecture that avoids the loss of valuable time and data coherence. Our High-Level Planning (HLP) and strategic roadmapping capabilities uniquely position Exponent Partners to help our clients determine if the new Nonprofit Cloud offering is right for them.
And as this newly released nonprofit industry solution expands throughout the year with additional functionality for grants management, outcomes management, and fundraising, those organizations who adopt it will be able to expand into these additional functional areas with efficient workflows and a single view of all of their generated impact. This innovation is envisioned by Salesforce to be another step in the direction of enabling the whole agency vision that we at Exponent Partners have spent nearly two decades creating for the human services, philanthropy, and education nonprofit spaces.
It’s worth noting that this new technology approach for the nonprofit sector is made possible by Salesforce’s outcomes-focused commitment and benefits from core technologies in other Salesforce industries like health, life sciences, and the public sector. This means that nonprofit organizations will ideally be able to leverage best-in-class technology developed for many other Salesforce use cases and can benefit from a robust and expanded product roadmap.
Exponent Partners is one of the nonprofit sector’s longest-tenured Salesforce implementation partners and the premier human services experts. With these enhancements and the reimagined vision of the Nonprofit Cloud, our solution lines and consulting services are poised to create even more impact for the people and organizations that drive change and social impact. If you’re curious about if the new Salesforce Nonprofit Cloud is right for you, please contact us to schedule a consultation. If you’re already working with us, please reach out to your Exponent Partners Client Lead or Account Executive to discuss what this means for you. We look forward to continuing to drive radically better outcomes for the nonprofit sector, as well as collaborating with the Salesforce Trailblazer community to create lasting, positive change for the communities we serve.